Answering Service
SAM.GOV Due: May 28, 2025 at 04:00 PM UTC
In-Active Combined Synopsis/Solicitation SBA Source Url

Summary

The opportunity for an Answering Service is being offered by the USDA Forest Service, specifically for the Rocky Mountain Research Station. The contractor will provide a monthly answering service for approximately 60-100 field employees working in remote locations across the intermountain west. This service is crucial for ensuring the safety of field crews by managing after-hours check-ins and check-outs, particularly during weekends and holidays. The contractor will be responsible for monitoring the CIAO (Check In and Out) application to account for all field employees and report any overdue trips to supervisors. This contract is set for a base year with four optional years, making it suitable for small businesses with experience in emergency response and communication services.
Description

Monthly answering service for approximately 60-100 field employees working in the field in remote locations throughout the intermountain west. The answering service will be responsible for daily after business hours check-in/check-out, weekends, and holidays to maintain the safety of our field cr

Entities
ADO
Department of Agriculture
FS
Forest Service
NAICS
561421
Set Aside
SBA : Total Small Business Set-Aside (FAR 19.5)
Place of Performance
Fort Collins , Colorado 80526
Point of Contact
Full Name Email Phone Type
Maritza Salgado [email protected] 7206897049 primary
William G. Ristoff [email protected] 720-689-7152 secondary
Attachments
  • Solicitation+NRE+Commercial+Services+Combined+SS+RFQ+1240BG25Q0020.docx
  • Statement+of+Work+Answering+Service.pdf
  • Schedule+of+Items+Answering+Service+1240BG25Q0020.xlsx
  • Q+and+A+Answering+Service+5+20+2025+1240BG25Q0020.pdf