CUSTOMER SERVICES SUPPORT USAG WIESBADEN
SAM.GOV Due: June 17, 2025 at 09:00 AM UTC
In-Active Solicitation Source Url

Summary

The opportunity for Customer Services Support at USAG Wiesbaden involves a competitive solicitation for a Firm Fixed Price contract aimed at providing non-personal services to support the customer service program of the U.S. Army Garrison in Wiesbaden, Germany. The contract is structured with a base period of 12 months, commencing on August 1, 2025, followed by four additional 12-month option periods. Contractors with experience in customer service support, particularly those familiar with military or government contracting environments, are encouraged to bid on this opportunity. Interested parties must ensure they are registered in the System for Award Management (SAM) and are prepared to submit their quotes by the specified deadline.
Description

AMENDMENT 0001 posted on 13 June 2025:

Answers to Industry Questions.

Please see: Attachment 5 W912CM25QA12 Q&A Answers to Industry.

All other Terms & Conditions of the Solicitation remain unchanged.

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Entities
DOD
Department of Defense
DOTA
Department of the Army
NAICS
561110
Set Aside
None
Place of Performance
Wiesbaden , Hesse AE 09005-0000
Point of Contact
Full Name Email Phone Type
Iordanis (Dan) Organtzis [email protected] 496111435466735 primary
Chris Paitson [email protected] 496111435466765 secondary
Attachments
  • ATT_1_W912CM25QA012_PWS_19May25.docx
  • ATT_3_W912CM25QA012_Reference_Info_Sheet.docx
  • RFQ+Solicitation+-+W912CM25QA012.pdf
  • ATT_2_W912CM25QA012_QASP_19May25.docx
  • Technical+Exhibit+A+_W912CM25QA012_Price+Book.xlsx
  • Technical+Exhibit+B_W912CM25QA01Cost+Calculation+Sheet.xlsx
  • ATT_4_W912CM25QA012_Past_Perf_Quest.docx
  • ATT_5_W912CM25QA12_Q_A_Answers+to+Industry_13Jun25.docx