Defense Travel Management Office, Travel Assistance Center Support
SAM.GOV Due: August 26, 2025 at 05:00 PM UTC
Active Solicitation Source Url

Summary

The Defense Travel Management Office (DTMO) is seeking a contractor to provide comprehensive Travel Assistance Center (TAC) Support Services. This presolicitation outlines a requirement for a single award contract that will include a 9-month base period, starting from November 27, 2025, and extending through August 31, 2026, with the potential for four additional twelve-month option periods, leading to a total performance period that could last until August 31, 2030. The contractor will be responsible for delivering 24/7 travel assistance support, managing personnel and resources, and addressing various travel-related issues within the Department of Defense (DoD) travel mission. Businesses with expertise in travel assistance, IT systems support, and familiarity with DoD travel regulations are encouraged to bid on this opportunity.
Description

Amendment 0003 - This amendment updates Attachment 1 - Performance Work Statement, Chart C4-Call Volume by Hour (EST)  of the Day; Calendar Year 2024. 

Amendment 0002 - This amendment answers industry questions, updates the Solicitation Instructions to Offerors (Section

Entities
DOD
Department of Defense
DHRA
Defense Human Resources Activity
NAICS
561422
Set Aside
None
Place of Performance
Point of Contact
Full Name Email Phone Type
Jada Weaver [email protected] primary
Attachments
  • Attachment+1+-+Performance+Work+Statement+%286-26-2025%29.pdf
  • Attachment+4+-+Pricing+Table+%286-18-2025%29.docx
  • Attachment+3+-+Past+Performance+Questionnaire.docx
  • Attachment+2+-+Section+508+Determination.pdf
  • H9821025RE014+DTMO+TAC+RFP.pdf
  • Amendment+0001+-+Conformed+Solicitation.pdf
  • Amendment+0001.pdf
  • Amendment+0001+QA.pdf
  • Amendment+0002+-+Conformed+Solicitation.pdf
  • Amendment+0002+-+Q+and+A.pdf
  • Amendment+0002.pdf
  • Attachment+1+-+TAC+Performance+Work+Statement+%288-5-2025%29.pdf
  • Attachment+1+-+TAC+Performance+Work+Statement+%288-6-2025%29.pdf
  • Amendment+0003.pdf