DISA Global Service Desk Management Office is seeking to procure Support Center Certification
SAM.GOV Due: June 16, 2025 at 06:30 PM UTC
In-Active Sources Sought Source Url

Summary

The DISA Global Service Desk Management Office is seeking to procure Support Center Certification, specifically from Informa Tech Holdings (HDI Division), which is the sole provider of the required certification. This opportunity involves obtaining a unique and comprehensive IT services support certification that aligns with international quality standards, acknowledging a support center's commitment to excellence and service quality. Contractors with expertise in IT service desk delivery, training, and certification programs are encouraged to express their interest, although the nature of this requirement indicates that only HDI can fulfill it. Interested parties must submit a capability statement within 15 days of the notice.
Description

See attached Notice of Intent 

Entities
DOD
Department of Defense
DISA(
Defense Information Systems Agency
NAICS
541519
Set Aside
None
Place of Performance
St James , Maryland 20755
Point of Contact
Full Name Email Phone Type
Julienne Williams [email protected] primary
Walter Holt [email protected] secondary
Attachments
  • Sole_Source_Notice_of_Intent_Sources_Sought+HDI_05302025.pdf