Emergency Notification and Accountability system Software as a Service and maintenance and support labor for Tier 2 and Tier 3 helpdesk
SAM.GOV Due: July 1, 2025 at 08:30 PM UTC
In-Active Combined Synopsis/Solicitation 8A Source Url

Summary

The opportunity involves providing an Emergency Notification and Accountability (ENA) system as Software as a Service (SaaS), along with maintenance and support labor for Tier 2 and Tier 3 helpdesk services. The Department of State is looking to renew licenses for the BlackBerry AtHOC system, which is FedRAMP approved, and to ensure that both domestic and overseas posts have access to these services. Contractors that specialize in software solutions, particularly those with experience in emergency management systems and helpdesk support, are encouraged to bid. This solicitation is exclusively set aside for qualified SBA 8(a) contractors, emphasizing the need for small businesses with relevant capabilities to participate.
Description

The Department utilizes an Emergency Notification and Accountability (ENA) solution that is Federal Risk and Authorization Management Program (FedRAMP) approved BlackBerry AtHOC system.  The Department is seeking to renew licenses for the ENA  and acquire maintenance and support labor f

Entities
SDO
Department of State
NAICS
541519
Set Aside
8A : 8(a) Set-Aside (FAR 19.8)
Place of Performance
Springfield , Virginia 22153
Point of Contact
Full Name Email Phone Type
David Ziemba [email protected] 771-205-9850 primary
Todd Paynter [email protected] 771-205-3655 secondary
Attachments
  • Attachment+2+Line+Item+Proposal.pdf
  • Attachment+3+Instructions+to+Offerors+Technical+Proposals+Key+Points+.pdf
  • Attachment+4+Instructions+to+Offerors+-+Past+Performance.pdf
  • 19AQMM25R0150_clrd.pdf
  • Attachment+1+SAFE_ENA+SOW+28MAY2025.pdf