GLOBAL NURSE ADVICE LINE RFI/ INDUSTRY DAY
SAM.GOV Due: May 23, 2025 at 07:00 PM UTC
In-Active Special Notice Source Url

Summary

The Global Nurse Advice Line Next Generation (GNAL-NG) opportunity is a pre-solicitation notice issued by the Defense Health Agency (DHA) aimed at providing telehealth services to eligible Military Health System (MHS) beneficiaries. The contractor will be responsible for offering 24/7 access to registered nurses for triage services, self-care advice, and general health inquiries, along with customer service and care coordination. This includes managing appointments, urgent care referrals, and ensuring interoperability with military health systems. Contractors with experience in telehealth services, healthcare operations, and a strong understanding of military healthcare systems are encouraged to bid on this opportunity, as the government seeks a contractor that can deliver high-quality, reliable services to improve healthcare outcomes and reduce costs.
Description

Title: Pre-Solicitation Notice for Global Nurse Advice Line- Next Generation (GNAL-NG)

Solicitation Number: HT001125R0044

Agency: Defense Health Agency (DHA)

Proposed Issue Date: 25 April 2025

1. Description of the Requirement

The

Entities
DOD
Department of Defense
DHA(
Defense Health Agency
NAICS
621999
Set Aside
None
Place of Performance
Virginia 22042
Point of Contact
Full Name Email Phone Type
Nakaura C Yusuf [email protected] 7036815821 primary
Theophilus Agyare [email protected] secondary
Attachments
  • Att+1+-+PWS+GNAL+Bridge+Final+Revised+20240311.docx
  • GNAL+PWS+Draft+20240813.pdf
  • HT0011-24-RFI-0196+GNAL+.docx
  • RFI-ROM+GNAL+RFI-24-0196.docx
  • GNAL+Virtual+Industry+Day+Agenda+-+SAM+POSTING.docx
  • GNAL+RFI+Comment+Matrix.xlsx
  • Reverse+Industry+Day+Slide+Deck+4+Jun+24+-+FINAL.pptx
  • DRAFT+PWS+INSTRUCTIONS+.docx
  • Nurse+Advice+Line_QA_Industry+Day.xlsx
  • PWS+Questions+%28Final%29+SAM.GOV.xlsx
  • GNAL_ReverseIndustryDay_Announcement_9MAY.docx