IT Service Management Cloud Platform
SAM.GOV Due: June 15, 2025 at 08:00 PM UTC
In-Active Sources Sought Source Url

Summary

The Library of Congress is seeking information regarding an IT Service Management Cloud Platform (ITSMCP) as part of a Sources Sought notice. This opportunity is aimed at gathering insights and capabilities from potential contractors who can provide a cloud-based IT service management solution. The current platform utilized by the Library is ServiceNow, which includes various software licenses and custom applications. Interested businesses should have experience in cloud services and IT service management, particularly with platforms similar to ServiceNow, and should be prepared to respond to specific requirements outlined in the provided matrix.
Description

This Sources Sought (SS) notice / Request for Information (RFI) is not a Request for Quote. The responses received will be treated as information for planning purposes, meaning no contract will be awarded based on this SS Notice / RFI alone; the responses are not considered offers and will not be

Entities
LOC
Library of Congress
NAICS
541512
Set Aside
None
Place of Performance
Washington , District of Columbia
Point of Contact
Full Name Email Phone Type
Charles Hertenstein [email protected] primary
A. Roscoe [email protected] None secondary
Attachments
  • Cloud+Platform+Requirements+Matrix.xlsx