Library of Congress - Avaya Communication Manager upgrade to 10.2
SAM.GOV Due: June 16, 2025 at 02:00 PM UTC
In-Active Combined Synopsis/Solicitation Source Url

Summary

The Library of Congress is seeking a contractor to provide professional support for upgrading its Avaya Communication Manager software to version 10.2 across all Library sites. This upgrade is necessary as the current system is not operating on the most recent release. The contractor will be responsible for upgrading licenses for the Communication Manager and the Avaya Call Management System, ensuring that all updates are completed by January 30, 2026. Given the proprietary nature of the Avaya systems, only Avaya or authorized partners are eligible to bid on this opportunity. This project is ideal for businesses with expertise in telecommunications and experience with Avaya products.
Entities
LOC
Library of Congress
NAICS
513210
Set Aside
None
Place of Performance
Washington , District of Columbia 20540
Point of Contact
Full Name Email Phone Type
Brandon Mose [email protected] primary
Charles Hertenstein [email protected] secondary
Attachments
  • Brand+Name+JA+For+Avaya+CM+Upgrade+FE_Redacted.pdf
  • 030ADV25Q0157.pdf
  • 030ADV250157_Q-A_6-10-25.xlsx