NCA Customer Satisfaction Survey Services -- R422
SAM.GOV Due: May 19, 2025 at 12:00 AM UTC
In-Active Combined Synopsis/Solicitation SDVOSBC Source Url

Summary

The NCA Customer Satisfaction Survey Services -- R422 opportunity is a solicitation issued by the Department of Veterans Affairs for a contractor to provide comprehensive customer satisfaction survey services for the National Cemetery Administration (NCA). The contractor will be responsible for developing, administering, and analyzing surveys aimed at assessing the satisfaction of next-of-kin and family members regarding burial and memorial services provided by the NCA. This includes managing both paper and online surveys, ensuring data integrity, and providing analytical support for reporting purposes. Businesses that specialize in survey administration, data analysis, and have experience working with government contracts, particularly those that are Service-Disabled Veteran-Owned Small Businesses (SDVOSB), are encouraged to bid on this opportunity.
Description
NCA Customer Satisfaction Survey Services -- R422
Combined Synopsis/Solicitation - NCA Customer Satisfaction Surveys Services NCA has a requirement for a contractor to provide a firm-fixed price contract for Customer Satisfaction Survey Services
The Contractor shall be responsible for provi
Entities
VADO
Department of Veterans Affairs
NAICS
541910
Set Aside
SDVOSBC : Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
Place of Performance
NATIONAL CEMETERY ADMIN (786); NATIONAL CEMETERY ADMIN , Quantico , Virginia 22134
Point of Contact
Full Name Email Phone Type
Weston Worsham [email protected] primary
Attachments
  • Attachment+C+-+Schedule+of+Deliverables+-+CSS.pdf
  • Attachment+D+-+2025+NCA+NOK+Memorial+Products+Survey.pdf
  • Attachment+B+-+Statement+of+Work+-+NCA+CSS.pdf.pdf
  • Attachment+A+-+Price-Cost+Schedule+-+NCA+CSS.xlsx
  • Combined+Synopsis+Solicitaton+-+36C78625Q50211+-+NCA+CSS+Services.pdf
  • Attachment+K+-+VAAR+852.219-75.pdf
  • Attachment+F+-+2025+NCA+NOK+State+Tribal+Survey+Eng.pdf
  • Attachment+I+-+Past+Performance+Questionnaire.docx
  • Attachment+E+-+2025+NCA+Funeral+Director+Survey.pdf
  • Attachment+H+-+WD+2015-4281+Rev+32+-+23+Dec+2024.pdf
  • Attachment+G+-+2025+NCA+NOK+National+Cemetery+Survey+Eng.pdf
  • Attachment+J+-+FAR+52.204-20.pdf