R608--NEW REQUIREMENT - TELE-INTERPRETER SERVICES
SAM.GOV Due: May 30, 2025 at 06:00 PM UTC
In-Active Sources Sought Source Url

Summary

The opportunity R608--NEW REQUIREMENT - TELE-INTERPRETER SERVICES is a sources sought notice issued by the Department of Veterans Affairs, specifically the Office of Integrated Veteran Care (IVC). This notice aims to gather information from potential contractors who can provide tele-interpretation services to assist VA employees in translating foreign languages into English during inbound and outbound calls. The services are intended for the VA IVC Customer Service Contact Center and require contractors to have capabilities in providing real-time telephone interpretation for a wide range of languages. Interested businesses should have experience in language services, particularly in a call center environment, and must comply with HIPAA and VA privacy standards. This opportunity is not a solicitation for a contract but rather a means to assess market capabilities for future procurement.
Description
To whom it may concern,   This is a SOURCES SOUGHT NOTICE for market research purposes only to determine the availability of potential businesses with capabilities to provide the service described in the PERFORMANCE WORK STATEMENT (PWS). Potential offerors are invited to provide information via e-m
Entities
VADO
Department of Veterans Affairs
NAICS
541930
Set Aside
None
Place of Performance
US Department of Veterans Affairs , Denver , Colorado 80209
Point of Contact
Full Name Email Phone Type
Crystal Volmar [email protected] 303-712-5825 primary
Attachments
  • 36C25925Q0458.docx