Support Services for FOIA and Privacy
APFS Due: May 21, 2025 at 12:00 AM UTC
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Summary

The opportunity for Support Services for FOIA and Privacy involves providing essential support to the CBP Privacy and Diversity Office, specifically within the FOIA division. The contractor will be responsible for managing a significant volume of FOIA requests, which includes both simple and complex cases, as well as addressing backlogged requests and those in litigation. Key tasks include evaluating and processing records, applying appropriate FOIA exemptions, and preparing documents for release. Additionally, the contractor will support various administrative functions that require strong customer service skills, such as managing intake mailboxes for privacy inquiries and incidents. This opportunity is well-suited for contractors with experience in FOIA processes, administrative support, and customer service, particularly those who can navigate federal oversight requirements.
Description
The CBP Privacy and Diversity Office, FOIA division needs to acquire support services to address the surge in all types of FOIA requests received - "simple" and "complex" - as well as to process records for requests that are in litigation or backlogged. The Contractor shall evaluate and process CBP
Entities
HSDO
Department of Homeland Security
UCABP
U.S. Customs and Border Protection
Contract Type
Firm Fixed Price
Contract Vehicle
Other Transaction Authority
NAICS
541611