Tyndall AFB Military and Family Readiness Center Front Desk representative
SAM.GOV Due: May 19, 2025 at 06:00 PM UTC
In-Active Solicitation HZC Source Url

Summary

The opportunity at Tyndall AFB involves providing front desk customer service support for the Military and Family Readiness Center (M&FRC). The contractor will be responsible for high-quality customer service, intake, and referral services for military personnel and their families. This role requires a full-time representative to assist clients with various readiness information, including spouse employment, relocation, and financial assistance. Businesses that specialize in customer service and have experience working with military or family readiness programs are encouraged to bid on this solicitation, particularly those that qualify as Historically Underutilized Businesses (HUBZone).
Description

See the attached SF 1449- Solicitation/Contract Form

Statement of Work (SOW) 

WD 2015-4559 Rev 28 12.23.24

The contractor shall provide Military and Family Readiness Front Desk Customer Service.

Entities
DOD
Department of Defense
DOTAF
Department of the Air Force
NAICS
561110
Set Aside
HZC : Historically Underutilized Business (HUBZone) Set-Aside (FAR 19.13)
Place of Performance
Tyndall AFB , Florida 32403
Point of Contact
Full Name Email Phone Type
Yvette M. Kelly [email protected] 8502838619 primary
SSgt Thomas Prospere [email protected] 8502838645 secondary
Attachments
  • Solicitation+v2+-+FA481925Q0019.pdf
  • Attachment+1.+MFRC+Front+Desk+-+PWS.pdf
  • WD+2015-4559+Rev+28+12.23.24.pdf
  • MFRC+Questions+and+Answers.pdf