U.S. Senate Information Technology Support Contract (ITSC) V
SAM.GOV Due: April 25, 2025 at 04:00 PM UTC
In-Active Solicitation Source Url

Summary

The U.S. Senate Information Technology Support Contract (ITSC) V is a solicitation aimed at outsourcing essential IT services to support the Senate's IT Support Program. This contract encompasses a wide range of IT services, including support for workstation and server hardware, operating system software, application software, help desk services, maintenance, and on-site support for Senate offices across Washington, DC, and all fifty states. Contractors with expertise in IT service management, hardware and software support, and customer service are encouraged to bid on this opportunity, as the contract requires a collaborative approach with the Senate's Office of the Sergeant at Arms to ensure effective service delivery and continuous improvement.
Entities
ST
The Senate
TUSSSAA
The United States Senate Sergeant at Arms
NAICS
541990
Set Aside
None
Place of Performance
District of Columbia 20002
Point of Contact
Full Name Email Phone Type
Nicole Barnes [email protected] 2022249321 primary
Attachments
  • 2025-R-001+%28RFP%29+Information+Technology+Support+Contract+V+%282.10.2025%29.pdf
  • Appendix+A-2+Representative+Hardware+List.docx
  • Attachment+J-04+Technical+Environment.docx
  • Attachment+J-02+US+Senate+Office+Locations.xlsx
  • Attachment+J-14+Specifications+for+the+Help+Desk+and+Other+Work+Spaces+%28Revised+3.14.25%29.pdf
  • Solicitation+2025-R-001+Amendment+003.pdf
  • Attachment+J-05+Service+Level+Agreement+with+Incentives+and+Penalties.docx
  • 2025-R-001+%28RFP%29+Information+Technology+Support+Contract+V+-+Amendment+003+%284.1.2025%29.pdf
  • Attachment+J-11+Installation+Instructions.pdf
  • 2025-R-001+%28RFP%29+Information+Technology+Support+Contract+V+Amendment+004+%28Redlined%29.pdf
  • Solicitation+2025-R-001+Amendment+004.pdf
  • Appendix+A-1+-+Past+Performance+Questionnaire+-+ITSC+V+%28RFP%29.pdf
  • Attachment+J-20+Section+208+Compliance+Certificate.pdf
  • Attachment+J-09+Office+Profile+Data+Points.docx
  • 2025-R-001+%28RFP%29+Information+Technology+Support+Contract+V+Amendment+004+.pdf
  • Attachment+J-18+IT+System+Consultants.docx
  • 2025-R-001+%28RFP%29+Information+Technology+Support+Contract+V+%28Amendment+001+2.14.2025%29.pdf
  • Attachment+J-03+Inventory+of+Installed+Hardware.pdf
  • 2025-R-001+%28RFP%29+Information+Technology+Support+Contract+V+%28Amendment+002+3.14.2025%29.pdf
  • Attachment+J-15+Off-Site+vendor+procedures.docx
  • Attachment+J-12+Acknowledgement+of+Receipt+AOR+Form.pdf
  • Attachment+J-05+Service+Level+Agreement+with+Incentives+and+Penalties+%28v2%29.docx
  • 2025-R-001+%28RFP%29+Information+Technology+Support+Contract+V+%28Amendment+003+-+Redline+Version+4.1.2025%29.docx
  • Attachment+J-08+-+Senate+Standard+Hardware+Products.pdf
  • Attachment+J-02+US+Senate+Office+Locations+%28v2%29.xlsx
  • Attachment+J-06+Service+Level+Agreement+Ticket+Review+Process.docx
  • Attachment+J-17+Help+Desk+Statistics.xlsx
  • Attachment+J-19+Glossary.docx
  • 2025-R-001+%28RFP%29+Information+Technology+Support+Contract+V+%28Amendment+002+-+Redline+Version+3.14.2025%29.docx
  • Attachment+J-01+Supported+Washington+DC+Locations.docx
  • 2025-R-001+%28RFP%29+Information+Technology+Support+Contract+V+%28Amendment+001+Redline+Version+2.14.2025%29.docx
  • Attachment+J-14+Specifications+for+the+Help+Desk+and+Other+Work+Spaces.pdf
  • Attachment+J-16+-+Post-Election+Office+Moves.docx
  • Appendix+A-2+Representative+Hardware+List+%28v2%29.docx
  • Attachment+J-10+U.S.+Sergeant+at+Arms+Standard+Operating+Procedures+%28SOPS%29+for+Cybersecurity.pdf
  • Attachment+J-13+Record+of+Equipment+Transfer.pdf
  • Attachment+J-07+Senate+Standard+Software+Products.pdf