USMC Wounded Warrior Call Center RFI
SAM.GOV Due: June 20, 2025 at 02:00 PM UTC
In-Active Sources Sought SBA Source Url

Summary

The USMC Wounded Warrior Call Center RFI is a sources sought opportunity aimed at identifying potential contractors capable of providing outreach and resource support to the United States Marine Corps Recovery Care Program. This contract will follow the existing Wounded Warrior Call Center, which assists wounded, ill, and injured Marines, Sailors, and their families throughout their recovery and transition to veteran status. The work involves non-medical case management, coordination with government agencies, and outreach services, primarily conducted from the Marine Corps Base in Quantico, Virginia, and its satellite operations. Contractors with expertise in customer service, contact center operations, and a strong understanding of the needs of military personnel and their families are encouraged to bid on this opportunity.
Description

Please see attached Draft PWS and RFI questionaire for more information.

Entities
DOD
Department of Defense
DOTN
Department of the Navy
NAICS
624190
Set Aside
SBA : Total Small Business Set-Aside (FAR 19.5)
Place of Performance
Quantico , Virginia 22134
Point of Contact
Full Name Email Phone Type
Teri Bischof [email protected] 7030000000 primary
Cynthia Guthridge [email protected] secondary
Attachments
  • Draft+PWS.pdf
  • RFI+Questionaire.docx